Dear Matthew's Muziek clients,
We first of all want to send our sincere well-wishes to everyone who has been affected by the Covid-19 virus.
From May 12th, we are opening our doors following our regular hours. We will be following the guidelines from the Dutch government in order to protect our employees as our customers health and safety.
Repairs: It is possible to have your instrument repaired. Out of precaution, we will take your instrument and put it aside for at least 3 days before we start working on the instrument. Also when it is ready we will set it aside. We are taking great care to thoroughly disinfect each instrument, we use Sanosept Profi which is a highly concentrated disinfection substance that is used to disinfect surfaces and equipment.
Please leave your contact information with the instrument when bringing/sending your instrument.
Before any work is done, we will contact you for an approval.
Online purchases will be processed and send out daily. As is now, the postal services continue to deliver packages as normal.
Testing of mouthpieces/instruments: only by appointment.
For any questions and/or advice we are reachable by phone: (+31) - (0) 299 - 371 999 or email: (email@example.com)
We are looking forward to welcoming you back into our store.
David, Eelco, Stuart en Doria